The IRCTC (and Indian Railways) is all set to follow the model of catering employed by the airlines in India. A landmark decision is being taken to discard the pantry car in favor of base kitchens run by Indian railways. This moves comes after the Comptroller and Auditor General (CAG) had last month said railway food was unsuitable for human consumption. Modernization and privatization are key here. IRCTc is planning to rope in private food services and facility management company Sodexo and Travel food services.
Highlights:
Complaints:
This decision could revolutionize the food service for passengers on Indian Railways. A welcome change for those especially who depend on railways at regular intervals. Role of private players will bring a positive change. TFS is one of the largest food-and-beverage operator in the travel segment. It currently has operations in Mumbai, Chennai, Kolkata, Nagpur and Visakhapatnam.
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