Indian Railways have innumerable complaints piled up against them. Most of these are from indignant passengers who oppose the facilities on board. But then it is true to a large extent. The cleaning of bathrooms, quality of food and rodents are some points.
Major complaint: Dirty blankets. Soiled blankets. We have encountered these at some point for sure. To address these, Indian Railways plans to discontinue them. The passenger complaints are to be addressed alternatively.
The plan: The project wants to target the criticism by audit reports on cleanliness and hygiene.
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